Serving Buffalo & Western New York    Mon–Fri 8am–6pm    Remote support available

About Us

About Micro Systems & Support

For nearly four decades, Micro Systems & Support has helped businesses and homeowners throughout Western New York make better technology decisions. From everyday computer support to complex network infrastructure, our mission has remained the same since 1986 – to deliver dependable technology solutions backed by honest advice, responsive service, and long-term relationships.

Our story

Serving Western New York Since 1986

Founded in 1986, Micro Systems & Support has grown alongside the technology industry itself.

We’ve experienced the evolution from standalone computers to connected business networks, cloud computing, cybersecurity, mobile workforces, VoIP communications, and today – AI-driven business tools. Throughout every technological change, one principle has remained constant: recommend solutions that genuinely benefit our clients.

Rather than chasing trends or promoting unnecessary products, we focus on understanding each client’s business and delivering technology that is reliable, practical, secure, and scalable.

Today, organizations throughout Western New York continue to trust Micro Systems because they know they are working with experienced professionals who value long-term relationships over short-term sales.

Our mission

Technology That Works for Your Business

Our mission is simple: to help businesses and homeowners confidently use technology to become more productive, secure, and connected.

Every recommendation we make is guided by three questions: Does it solve the customer’s problem? Is it dependable? Will it continue to serve the customer well into the future? If the answer is no, we recommend a different solution.

Why clients choose us

Experience That Goes Beyond Technology

Since 1986

Nearly four decades of proven experience.

Local Professionals

Fast, responsive service throughout Western New York.

Complete Technology Solutions

One trusted partner for computers, networking, VoIP, security, websites, and support.

Practical Recommendations

Solutions based on your goals — not sales quotas.

Long-Term Relationships

Many of our clients have trusted us for years because we continue to earn that trust with every project.

Responsive Support

When technology problems arise, we’re here to help — both remotely and on-site.

Technology expertise

Technology Solutions That Grow With Your Business

Whether you’re opening a new office, upgrading aging infrastructure, improving cybersecurity, redesigning your website, or planning future growth, Micro Systems provides integrated technology solutions that work together.

Since 1986, one principle hasn't changed.

Honest advice, explained in plain language – whether it’s your first computer or your fifth server.

Community commitment

Proud to Serve Western New York

As a locally owned company, we’re committed to helping businesses, churches, nonprofit organizations, schools, and homeowners throughout Western New York succeed through dependable technology.

Our success has always been measured by the long-term relationships we build and the trust our clients place in us.

Let's Talk About Your Technology Goals

Whether you’re planning your next technology project or simply need dependable IT support, we’d welcome the opportunity to learn about your business and discuss how we can help.